Legal

Acceptable Use Policy

This policy defines what constitutes acceptable and prohibited use of the Genovation platform. All Authorized Users and Customers are bound by these terms.

Last updated: February 1, 2026|Effective: February 1, 2026

1. Scope

This Acceptable Use Policy ("AUP") applies to all use of the Genovation platform, including Mentis AgentOS, JUDGE, CipherVault, and all associated components, APIs, and interfaces. It applies to all Authorized Users and Customers as defined in the Terms of Service.

Because the Genovation platform operates within your infrastructure, enforcement of this policy is a shared responsibility. Genovation provides the governance tools (JUDGE) to help you enforce these standards; Customer is responsible for configuring and applying them within their deployment.

2. Acceptable Use

You may use the Genovation platform for:

  • Lawful business operations within the scope of your license agreement
  • Processing, analyzing, and generating content from data you have the legal right to use
  • Building and deploying agentic workflows that comply with applicable laws and regulations
  • Internal research, testing, and development within your licensed environment
  • Training and onboarding your team members who are Authorized Users

3. Prohibited Use

You may not use the Genovation platform to:

  • Violate any applicable law, regulation, or legal obligation, including the Information Technology Act, 2000 (India), data protection laws (DPDP Act, GDPR), and export control regulations
  • Process personal data without a valid legal basis under applicable data protection regulations
  • Infringe, misappropriate, or violate any third party's intellectual property, privacy, or other rights
  • Generate, store, or disseminate content that is defamatory, obscene, harassing, threatening, or that incites violence or discrimination
  • Develop, deploy, or facilitate weapons systems, surveillance infrastructure targeting individuals based on protected characteristics, or tools designed to deceive or manipulate
  • Attempt to circumvent, disable, or tamper with JUDGE governance rules, audit trails, or security controls
  • Reverse-engineer, decompile, disassemble, or extract source code from the platform
  • Resell, sublicense, or provide access to the platform to unauthorized third parties
  • Introduce malicious code, viruses, or malware into the platform or its operating environment
  • Exceed your licensed capacity without authorization

4. AI-Specific Restrictions

Given the agentic nature of the Genovation platform, the following additional restrictions apply:

  • No autonomous high-stakes decisions without human oversight: Agents must not be configured to make final decisions in high-stakes domains (healthcare, legal, financial, criminal justice) without human review in the loop. JUDGE governance rules must enforce human checkpoints.
  • No deceptive impersonation: Agent outputs must not be presented to end users as human-generated content without disclosure. Where agents interact with individuals, their AI nature must be disclosed.
  • No discriminatory profiling: Agents must not be configured to profile, score, or make decisions about individuals based on protected characteristics (race, gender, religion, disability, etc.).
  • Audit trails must be preserved: Customers must not disable, delete, or tamper with the JUDGE audit trail. Immutable records are a core architectural requirement.
  • Compliance with AI regulations: Customers operating in jurisdictions with AI-specific regulations (e.g., the EU AI Act, India's evolving AI governance framework) are responsible for classifying their use cases and ensuring compliance with applicable requirements.

5. Monitoring & Enforcement

Because the platform operates within your infrastructure, Genovation does not actively monitor your use. However, we may audit compliance with this AUP in connection with support engagements, license renewals, or upon credible reports of violations. JUDGE is designed to help you self-enforce these policies through configurable governance rules.

6. Reporting Violations

If you become aware of a violation of this AUP — by an Authorized User within your organization or by another Genovation customer — please report it to compliance@genovation.ai. All reports are treated confidentially.

7. Consequences of Violation

Violations of this AUP may result in:

  • Written warning and requirement to remediate
  • Suspension of access to the platform or affected features
  • Termination of the license agreement
  • Legal action, where warranted

Genovation will make reasonable efforts to provide notice and an opportunity to cure before suspension or termination, except in cases of serious or ongoing harm.

8. Changes to This Policy

We may update this AUP from time to time. Material changes will be communicated with at least 30 days' notice. Continued use of the platform after changes take effect constitutes acceptance.

Contact: legal@genovation.ai